Overview
JourneyCollect respects your privacy. This Privacy Policy explains how we collect, use, and protect information when you use our website, app, and related services.
Information We Collect
We may collect information you provide directly, such as your name, email address, support messages, profile details, photos, notes, and journey activity. We may also collect device, usage, location, and diagnostic information needed to operate and improve JourneyCollect.
How We Use Information
We use information to provide the app, save your digital passport progress, respond to support requests, improve features, maintain security, and send service-related updates.
Location And Journey Data
JourneyCollect may use location-related data to help you find stops, collect stamps, and track route progress. You can manage location permissions through your device settings.
Sharing Information
We do not sell your personal information. We may share information with trusted service providers who help us run JourneyCollect, when required by law, or when needed to protect our users, services, and rights.
Data Security
We use reasonable technical and organisational safeguards to protect your information. No method of transmission or storage is completely secure, but we work to keep your data protected.
Your Choices
You may request access, correction, or deletion of your personal information by contacting us. Some information may be retained where required for legal, security, or legitimate operational reasons.
Children's Privacy
JourneyCollect is not intended for children under 13. We do not knowingly collect personal information from children under 13.
Changes To This Policy
We may update this Privacy Policy from time to time. Updates will be posted on this page with a revised date.
Contact
If you have questions about this Privacy Policy, contact us at support@journeycollect.com.